Answer

Just visit your local optician and have an eye test.

Answer

You have 15 days to make a refund request after your order has been delivered.

Answer

In case the item you received is damaged or defective, you could return an item in the same condition as you received it with the original box and/or packaging intact. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund along with any shipping fees incurred.

Answer

In some cases, it is difficult for us to support returns:

1. The return is requested outside of the specified period (15 days from delivery).
2. The product has been used, damaged or is not in the same condition as when it was received.
3. Defective products that are not covered by the manufacturer's warranty.
4. Products with tampered or missing serial numbers.
5. Any items missing from the parcel you received, including price tags, labels, original packaging, freebies and accessories.

Answer

Yes, just select 'No prescription' when choosing your lens type.